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Case Study

From Manual Workflows to AI-Enabled Delivery in Behavioral Health

Overview

Customer Overview

The Jewish Board is one of New York City’s largest not-for-profit healthcare organizations, serving 45,000+ New Yorkers annually across 75+ locations.

The Challenge

Manual, paper-based, and disconnected workflows were creating operational bottlenecks, consuming staff time, and increasing compliance risks.

The need: digitize workflows faster without compromising healthcare security, quality, or compliance.

The Solution

Neurealm embedded a two-person AI engineering pod into The Jewish Board’s development pipeline and integrated Claude Code across the software development lifecycle.

The model combined AI-assisted development with an FDE working directly with business users to identify, prioritize, and prototype workflows, from development through security validation and deployment.

Impact

3–6 months → 3–4 weeks
Business workflow application delivery

60% faster delivery
Faster digitization of manual workflows

3x–9x potential increase
In application throughput

35% improvement
In care delivery by caregivers through the use of AI tools and solutions

See how The Jewish Board and Neurealm used Claude Code and an AI-enabled engineering model to move workflow applications from months to weeks.