Job Title: Server Hardware Support Engineer / Server Break-Fix Specialist

Shift Requirement: Must be flexible and willing to work in 24/7 rotational shifts.

Communication: Excellent verbal and written communication skills are mandatory, as they will be interacting with technical teams and potentially clients.

Technical Skills & Experience

We need an engineer with strong experience in hands-on technical troubleshooting and providing hardware break-fix solutions for servers.

Here is the breakdown of the hardware expertise we are looking for:

High Priority (Must-Have):

HP ProLiant servers (Deep troubleshooting and break-fix experience)

Dell PowerEdge servers (Deep troubleshooting and break-fix experience)

Medium Priority (Highly Desirable):

Lenovo servers

Cisco UCS (Unified Computing System)

Low Priority (Good to Have / Add-on):

IBM servers

Key Responsibilities for the Role

Diagnosing and troubleshooting complex server hardware issues.

Replacing faulty components (Motherboards, RAM, Hard Drives, Power Supplies, etc.) as part of break-fix operations.

Managing server management tools (like HP iLO, Dell iDRAC).

Collaborating with cross-functional teams to resolve hardware downtime efficiently.