ERP Implementation & Project management

•Business Analysis and Solutions Design

•Software Quality Assurance and End to End Workflow Certifications 

•Interfacing between ERP and third-party software using Automator Workflows.

•Direct machine interfacing (DMI) Integration with Radius.

•Expertise in Business Intelligence (BI) and Crystal Report creation

•Full ERP system setup and integration

ERP Implementation, Solution Design, Project Management and Automator Workflows.

Experience in understanding Business Processes and providing Requirement Analysis, writing functional specifications, and High-Level Designs.

Worked directly with other product owners, system engineers, program managers, developers, testers, and customers to define features and technical user stories

Supported an Agile Software Development process, working in conjunction with end users/stakeholders and the technical delivery team

Worked closely with counterparts in Product Management to align on the vision, program backlog, and roadmap

Acted as a stakeholder of specific product backlog items, working closely with development teams to ensure the output was aligned with expectations

Proficient in Being the voice of the customer and providing a business perspective on value during day-to-day development

Good knowledge of BI and Crystal Report creation and training Client Team members.

Excellent communication skills and experience working with Global customers, Development and support teams spanned across different geographical locations to achieve project goals.

Insightful experience in Project Management activities including project scoping, planning, risk management, resource administration

Extensive experience in the creation of ERP Solution Design for the Packaging Printing Industry.

Implemented EFI Radius and Packaging Suite for customers in EU/ASIA/USA

Expertise in training Client Teams in using Radius and Packaging Suite components.

Appreciated for presentation and training skills for EFI Clients Globally

Expertise in the Creation and Maintenance of Test/Pilot/Live Environments for Internet Hosted and Client-Server Applications

Sound Knowledge and work experience on the following EFI Products- Radius, BI, eCRM, DMI-AutoCount, PrintFlow, PSA, Iquote, Metrix, Process Shipper, Fiery, Fiery-XF, DSF

Owner of EFI Packaging Suite End to End Workflow Certification.

Thorough understanding of Installation/Setup/configuration of all EFI Products with EFI Radius Packaging ERP software.

4+ years of experience in Operations & People Management in the Printing & Packaging Industry.

Expertise in Credit Card Workflows and Payment Gateway Implementation.

Appreciated by EFI Senior Management and Customers for working on Critical Customer's ERP Implementation Projects and exceeding customer expectations.

An effective & Efficient Team member with proven abilities in consistently delivering High-Quality Software while meeting aggressive deadlines.

 Training & guiding team members and enabling knowledge sharing among the team

Possess strong people management, planning, and problem-solving skills.

A keen strategist & thorough implementer with abilities in delivery management focusing on maximizing stakeholder satisfaction, process compliance & software quality.

Good Experience in Understanding User Requirements, creating Use Cases detailing

functional Specifications, UAT for an end to end Business Process.

Strong problem-solving & technical skills coupled with confident decision-making for enabling effective solutions leading to high customer satisfaction.

Knowledge of XML and Web Services 

Experience in Security compliance of web-based and client-server applications.

Ability to handle multiple assignments concurrently, meet aggressive deadlines and learn quickly in different environments