Princeton, New Jersey & Chennai, India, May 4, 2021 – Neurealm has been awarded the Stevie® in the ‘Best Technical Support Solution – Computer Technologies’ category for its proprietary AIOps platform Zero Incident FrameworkTM (ZIFTM) and in the Most Valuable Product (COVID Response) category for its VDI solution zDesk, in The 19th Annual American Business Awards®.
ZIFTM (https://zif.ai/) is an award-winning platform for IT Operations, powered by Artificial Intelligence. Developed by Neurealm (www.Neurealmtech.com), ZIFTM is an on-premise and SaaS solution including on the Cloud, that enables IT deliver high performing and availability of systems with end to end visibility that helps manage and optimize resources and assets, and drives value for businesses.
Judges’ Comments on ZIFTM
- “This is an inspirational story of business success. Keep up the good work!”
- “Neurealm Zero Incident FrameworkTM (ZIF) is indeed a revolutionary approach to managing mission-critical services and products. The use case and success stories shared by the team highlight the difference adoption of ZIF has made to the clientele. This is indeed to succeed further.”
zDesk is a next-level VDI solution from Neurealm integrated with AI, personalized implementation and support. It is simple-to-deploy, hyper-scalable, hardware agnostic and ‘all-inclusive’. With secured remote access from any device to sensitive healthcare data, zDesk helped improve patient care by helping healthcare professionals take informed decisions on time.
Judges’ Comments for zDesk
- “A great example of how AI can support medicine. It is clear that the importance of the tool is even more valuable due to the pandemic.”
- “Great idea to install VDI with all the pre determined rules and standards of health care industry.”


