Lead the design and deployment of voice infrastructure, including Cisco Unified Communications Manager (CUCM) and other VoIP technologies.

Manage voice network architecture, ensuring seamless communication across the organization.

Troubleshoot and resolve voice-related issues, optimizing system performance.

Oversee migration projects, such as transitioning from PRI to SIP connectivity.

Collaborate with network engineers to ensure voice systems integrate smoothly with existing IT infrastructure.

Maintain security protocols for voice communication systems.

Provide technical support and training to IT teams.

Stay updated on emerging voice technologies and industry trends.